Client Experience Leader









Loan & Mortgage Specialist

Client Experience Leader

Do you have a ton of drive to build and develop a successful team of Mortgage Specialists, but are limited by the opportunity to progress?

Do you love coaching your team to give the best mortgage advice for your clients, but are restricted by lack of full market access and a chance to grow?

Do you want to supercharge your career, while working directly with the CEO of a fast-moving, successful broker in the UK?

If this sounds like you, we’ve got the perfect fit. is an award-winning mortgage and loan broker who are looking to hire an expert Client Experience Leader. If you’re passionate about giving world-class client service and want to work in a fast-moving company using your valuable skillset, then this opportunity is just for you.


Why Should You Work with is founded by proven industry leaders with a combined 100 years’ experience. As a Client Experience Leader, you’ll join 120 people – and growing!

When you join us, you’ll master our market-disrupting technology – giving you direct access to thousands of loans – and boosting your own valuable knowledge to boot!

Check out some of our client reviews to understand the impact have.


Position Details

The Client Experience Leaders primary role will be to lead a team of advisors that are driven to get the best mortgages available for their clients. With that in mind, managing our Mortgage Team comes with some amazing benefits:

You’ll get a market-leading salary – With a fantastic reward structure – and the real possibility to earn yourself a limitless financial return based on inspiring incredible client service from your team.

Make A Real Impact – If you’ve ever wanted to work in an environment where you can genuinely influence day to day operations, this is it. You’ll be working directly with our CEO, Paul McGerrigan, to lead the growth and acquisition strategy of the Mortgage Team.

You have a hugely valuable skillset – You will be a proven inspirational leader with at least five years’ experience managing a sales team.

Remuneration Package– This position offers a competitive salary and reward structure.


Position Competencies

All you need is the following:

You go above and beyond for your team – This position will involve using your proven leadership skills to implement new and exciting sales strategies into your team – keeping the client at the heart of everything we do.

You know your financial products inside out – Our Client Experience Leader should be the ‘go to’ person for every product, making sure that your team are fully compliant with FCA regulations.

You constantly drive your team forward – Our Client Experience teams need to be the best. You’re eager to lead performance reviews, coach on how to give exceptional client service, and drive growth!

Position Perks and Extras

Working as our Client Experience Leader comes with additional benefits:

  • Help yourself to a free breakfast.
  • Our top performers get free onsite parking.
  • Hundreds of Perkbox benefits.
  • Company pension scheme.
  • Regular six-month salary reviews.

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