Fraud warning

Scammers pretending to be Ltd

We want to alert you to fraudsters posing as Ltd and attempting to defraud people out of their money.

Fraudsters are always looking for new ways to scam consumers.  Unfortunately, some have been tempted to take advantage of our trusted and reputable position in the market by pretending to be Ltd.

These frauds may involve the creation of fake websites that use the Ltd logos, branding and graphics but with subtle changes to the contact details.  Or they can point you to our legitimate website but use different information to correspond with you.  Fraudsters may also use the identity of employees that work for to give more credibility to their messages.

Depending on the situation, the client is often cold-called or is invited to contact the fraudster by phone or email.  The fraudster’s goal is to be paid a fee for the so-called set-up of the application.


How can I spot a scam? Ltd does not make cold calls or sell products to people who haven’t contacted one of our partners or us.  So always ask how the caller has acquired your details.  If unsure, terminate the call, and call back using the main switchboard number shown at

Check the sender’s email address. will only ever send emails from addresses that end – or  We never send emails from free-to-register domains like @gmail, @outlook or @hotmail. is registered with the Financial Conduct Authority (FCA), and our details are held on the FS register.  Anyone can check the FS register and get links to the genuine Ltd website and phone number.   You should always access the FS Register directly from rather than through links in emails or websites the scammer has provided you.


If you have fallen victim to a scam

If you’ve been scammed or contacted by an unauthorised firm or a firm you suspect is not legitimate, please report it to the FCA Consumer Helpline on 0800 111 6768.

However, you should always –

  1. Contact the police
  2. If you have provided any bank details to the scammers, contact your bank immediately.
  3. If the scam relates to, please get in touch with us immediately, and we will report the crime to the authorities via Action Fraud.

For more information, please visit the Financial Conduct Authority (FCA) website: