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Real Mortgage Reviews & Stories
Real Results, Real Smiles
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Cellan
“The service received is what everyone should look to achieve!
From start to finish the journey has been superb! First time buyers with no idea where to start and what we could lend, Jon was fantastic and understood our circumstances and helped us make decisions. Eleanor was also fantastic in supporting the final part of the process.
Emails and chat messages were quickly answered, always made time for a call and explained the process of buying a property beyond just securing a lender. They have taken the stress away! Within three weeks we had a mortgage offer. The online portal is a great way to upload documents quickly.
We can’t thank you enough for all your help.”
VERIFIED REVIEW
Azad Peshderi
“Hi Ryan and Kayleigh, We just wanted to express our gratitude for your incredible work in securing what seemed like an impossible mortgage for us.
After trying with three other brokers who told us it couldn’t be done due to our circumstances, and losing about two months in the process, we were close to losing the seller. However, you both stepped in and quickly got us the mortgage offer, making the entire process straightforward. We truly appreciate your help and support.
Thank you again for everything.
Best regards, Azad & Shireen”
VERIFIED REVIEW
Anonymous
“Great experience with Loan.co.uk
I converted a bridging loan to a buy-to-let mortgage and they were fantastic, really professional, informative and explained all my options very thoroughly. They always kept me up-to-date throughout the process and we completed a lot earlier than I expected!
Would definitely recommend them and I will be using them again.”
VERIFIED REVIEW
Jamie
“A massive thank you to Kayleigh and Ryan for all their hard work and support in securing a new mortgage deal.
The communication has been prompt, supportive and they’ve always been available to answer questions.
We will certainly be recommending them”
VERIFIED REVIEW
Anonymous
“Rob , James and Stacey were brilliant helping us to remortgage.
Both very helpful and friendly, everything went very smoothly and quickly. Highly recommend loan.co.uk .
Thank you for all your help”
VERIFIED REVIEW
Jake K
“Thank you to Connor for helping me find the correct mortgage, he was extremely helpful throughout the process.
Connor was always there to answer any of my questions and explain the process as I am a first time buyer.
I couldn’t recommend him highly enough. Alice was fantastic in the process after the mortgage was selected. She was always there to answer any of my questions and frequently providing me with updates and next steps.
A huge thank you for everything, she was extremely helpful.”
VERIFIED REVIEW
Andi
“What an amazing team of professionals.
I have been a long standing mortgage customer of a well known bank and was struggling to achieve more borrowing to consolidate debts even with a healthy loan to value ratio.
One phone call to loan.co.uk and smooth sailing all the way. Delightful friendly people who appear to love their work, understand that they are there to help you, find solutions and make things happen without any sense of judgement over your previous financial choices.
I have saved over £600 per month and have been able to pay off all credit cards and overdraft, protect my income, plus have money for new windows, doors, and cladding. The communication of progress gave me so much confidence in them.
If they keep this standard of customer service up I will never go anywhere else. Special thanks to Ian, Andrew, Rob and Charlotte and the legal/conveyancing team.”
VERIFIED REVIEW
Coleman
“Aaron at Loan.co.uk was brilliant from the start.
He spent the time understand all our complex financial situation and then went on find us the best option. Whilst we don’t have the simplest of circumstances, this didn’t phase Aaron and he worked tirelessly to find us the best option for our needs!
Would highly recommend and we will be sure to go straight to them in future for any loan or mortgage needs!!!”
VERIFIED REVIEW
Ann Amanda Blezard
“Ryan helped me understand the process of switching my mortgage and the consequences of the higher mortgage rates.
He compared the market for me to ensure I got the best and most convenient deal. I was very pleased with the dialogue we had and with the final result.
All dealt with quickly and efficiently. Thankyou.”
VERIFIED REVIEW
Suzy
“I would like to thank all the team at Loan.co.uk.
Especially Jamie and Collette. At the very start of my new mortgage journey I was given some great advice and support with what product was best for me. Thank you so much Jamie. Shortly after my case was taken up by Charlotte who kept me up to date with every step and helped with all my document uploads and many queries and questions! Sometimes at the strangest times of day…She was always there! I have a fixed 5 year deal so I will most definitely be back.
Thank you both, Jamie and Charlotte you have been absolutely amazing!! Good old fashioned customer care and support.”
VERIFIED REVIEW
Catherine Clinch
“Great service from Loans.co.uk, Ryan and Kayleigh were both great to work with.
They kept us up to date at every step and were so supportive in securing our first mortgage. From application to offer was just over a week and that was down to their hard work!
Would recommend 100%. Thanks guys!!”
VERIFIED REVIEW
David Andrew Heaphy
“Loan.co.uk were excellent from initial contact through to completion.
peed of feedback, the chase, the answering of questions, assistance on documents, a clear explanation of costs, different options and considerations!
All covered and done with a pleasant dialogue, patience when needed and in the end a great result, thank you so much.”
VERIFIED REVIEW
Christian Okafor
“The mortgage advisors made my application seemingly smooth, efficient, and fast. The service was top-notch, and highly professional. I would recommend Loan.co.uk without reservations at any given time.
Thanks for your immense service, and advice!”
VERIFIED REVIEW
Mrs Cunningham
“I can honestly say, I have never experienced such amazing customer service and care as I have from this company.
They kept in touch with me every step of the way through my application and they were very prompt with their responses. The staff are so professional, reassuring and obliging in trying to find the best solution to my situation, I am extremely grateful and cannot thank them enough for their support and my positive outcome of my application.
As the saying goes they definitely do what they say on the tin. Thank you.”
VERIFIED REVIEW
Carwyn Williams
“Can’t thank this company enough, amazing from start to finish.
Having a poor credit rating meant I was limited to what I could get as a mortgage. Ryan Holloway and Christine O’Regan went above and beyond to get me a mortgage other brokers deemed as ‘impossible to get’ in my situation. Ryan has a wealth of knowledge of the market, and found me a mortgage that was beyond my expectations.
If anyone needs a mortgage, Loan.co.uk is the place to go. Can’t fault them one bit. Will definitely be using them again in the future.
Big shout out to Charlotte too, was very helpful when Ryan and Christine weren’t available, and one of the nicest people I’ve had privilege talking to.”
VERIFIED REVIEW
Yun
“I was in touch of two mortgage brokers, Rebecca the advisor certainly stands out during our initial contact so I chose her without hesitatioon. Proved to be the right decision.
Rebecca and also Christine the case handler were both very professional, helpful, patient, courteous, and responsive along the way.
The process was a breeze. I would certainly recommend.”
VERIFIED REVIEW
NJC
“To be fair I was initially dubious using a Company which I googled. In effect they are a broker who act on your behalf for a reasonable fee. As we did not have any mortgage we needed a small loan to contribute to a large extension. This was organised in 8 weeks and even got cash back which covered their fee and most of solicitors cost.
From the initial contact through to the case worker they acted in a prompt and professional manner. Pleasantly surprised.”
VERIFIED REVIEW
Wayne & Sandra Grunshaw
“Review for Rebecca and nicki at loan.co.uk, absolutely first class service, they have sorted us 2 mortgages out with little fuss and very good communication, they answer email queries quickly.
We would not hesitate to use again”
VERIFIED REVIEW
Victoria
“Highly recommend this company, even with a complex mortgage case the team particularly Amy, Christine and Michael managed to find an affordable solution that worked for me.
They are extremely responsive, attentive and helpful, would definitely use them again”
VERIFIED REVIEW
Cho
“Having recently navigated the process of securing a mortgage, I must recommend loan.co.uk for their sterling service, which saw my application completed in just over a month.
A special thanks must go to Andy and Niki, whose expertise and diligence throughout my mortgage application were nothing short of exemplary. Their commitment to ensuring all went smoothly did not go unnoticed and truly made all the difference. Moreover, I’m thoroughly grateful to Matthew and Emma for their astute planning regarding the cover for my repayments – a crucial touch that provides great financial security and reassurance.
In a complex market, the personal and attentive service provided by loan.co.uk’s team was a breath of fresh air. I wholeheartedly endorse their services and extend my sincere gratitude for their guidance and support during my property purchase.”
VERIFIED REVIEW
“Have used Loan for a mortgage and for life insurance in the past month. Was told by other brokers I would be unable to get a mortgage because of my current debt.
But Jamie & Kayleigh were fantastic and managed to get me a mortgage offer that has now gone through to completion in just around a month.
Cannot thank them enough. Dominic also sorted me out a life insurance policy in no time at all. He was great to deal with, made the entire process very easy.
Would definitely recommend and will be coming back myself.”
VERIFIED REVIEW
We’re delighted to be recognised by
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Winner: Specialist Broker of the Year
Winner: Secured Loan Broker of the Year
Winner: What Mortgage Awards
Winner: The Mortgage Awards
Winner: Money Age Awards
Finalist: UK FinTech Awards
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