A steady process from start to finish. Jordan our advisor carefully listened and took into consideration our wants and needs. She found us a suitable product within days and guided us through each step of the process. Contact was regular and gave us important updates if our application. It was convenient to get in touch if we had any questions too, as we could get in touch via phone or email or send a text to indicate a suitable for us, when we were at work. Jordan was unavailable, there was somebody else to talk to and update us as they had details of our case. Overall, a great experience- one which we would highly recommend!